Our Policy on Digital Products
Due to the instant, digital nature of our products (such as AI reels, mandalas, and other downloadable files), all sales are final and non-refundable.
Once a purchase is completed and the digital file has been made available to you, it cannot be "returned." We do not offer refunds or exchanges for digital products.
Exceptions
We strongly encourage you to review the product descriptions carefully before making a purchase. However, we may consider a refund in the following exceptional circumstances, at our sole discretion:
- Duplicate Purchase: If you accidentally purchased the exact same product more than once.
- Incorrect File: If you received a file that is proven to be incorrect or technically faulty (e.g., corrupt) and we are unable to provide a working replacement.
Refund Process
If you believe you are eligible for a refund under one of these exceptions, you must contact us at Kridarshofficial@gmail.com within 7 days of your purchase, providing your order number and a clear explanation of the issue.
If a refund is reviewed and approved by Saiyad Aaliyaanjum Sajidali, the refund will be initiated, and the amount will be settled back to your original payment method within 2–3 business days.
Contact Us
If you have any questions regarding this Refund Policy, please contact us at:
- Email: Kridarshofficial@gmail.com
- Phone: +91 84017 96769